Due to the ongoing Coronavirus pandemic and based on current advice from NHS England we have made changes to the way we operate.
From today, Tuesday, March 17th, access to the surgeries will be restricted. Only patients with booked appointments will be able to enter the surgeries and we would ask that wherever possible you attend alone and do not bring other family members or friends with you.
Please call the practice if you feel you need an appointment to see or speak to a doctor – do not come to the surgery. When you get through to a receptionist they will take you through the Coronavirus screening questionnaire. Only after this is completed will any further details be discussed and this will take place each and every time you call.
All patients requesting a face-to-face appointment with one of our clinical staff (GPs, Advanced Nurse Practitioner, Practice Nurses and Health Care Assistants) will be allocated a telephone slot during the morning. The clinician will then call and discuss the problem and decide if a face to face appointment is appropriate to resolve the issue. If an appointment is required the clinician will book it for you.
Please be aware that telephone consultations are bookable in advance and usually take place between 9am and 11am.
Both Lepton and Kirkheaton Surgeries have boxes outside where you can drop off prescription requests but for the time being, we are happy(and would prefer)to take prescription requests over the phone. It would help us enormously if you could nominate a pharmacy so that they can be sent electronically straight to the pharmacy of your choice. This will ensure that in the vast majority of cases patients will not have to call into the surgery to collect paper prescriptions.
Booking for routine appointments is currently suspended as is the booking of appointments online.
If you are asked to attend the surgery we may take special precautions, please understand that these are for the protection of the public and all those who work at the surgery.
If you are worried about Coronavirus go to www.nhs.uk/conditions/coronavirus-covid-19/.
DO NOT visit your Doctors Surgery or Accident and Emergency.