Welcome to Lepton & Kirkheaton Surgeries
Welcome to our practice website where we hope you will find enhanced convenience added to first class healthcare. Find out when we are open and how to see a member of the team. In addition to everything you need to know about the practice, you will also find a wealth of information in the menu on the right hand side.
We have been alerted to a telephone scam in which an individual calls claiming to be from the patient's pharmacy and then informs the patient that some of their medication is no longer available on the NHS. The scammer then advises that the medication is only available privately and asks the patient to pay for it over the phone. If you receive such a call please DO NOT give the caller any bank details, card details or contact details. For further advice and to report this please contact the Surgery or your usual Pharmacy. Thank you.
IMPORTANT INFORMATION FOR PATIENTS
Will all patients please note that as from Monday January 28th 2019 same day appointments will not be available to book until 8.30am.
Patients who arrive at the Surgery before 8.30am will be asked to wait until the appointments become available to book.
There are no clinicians on leave w/c May 20th.
Patients are now able to book appointments and order repeat prescriptions online. If you wish to register for this service either call in to the surgery or simply download the registration form (available in the "Appointments" and "Prescriptions" sections of this website) and bring it in to the surgery together with some form of photo ID. You will then be issued with a username and password to enable you to access these services via this website.
We are once again offering evening appointments at the Lepton Surgery for patients who find it difficult to attend during normal surgery hours. They are on Tuesdays from 6.30pm until 8.00pm and are available to patients registered at either Lepton or Kirkheaton Surgeries.
Every month between 60 and 150 patients fail to attend their booked appointments. This not only wastes a great deal of surgery time but it also denies other patients access to Doctors, Nurses and other clinical staff. With the demand on our services being at an all time high the surgery takes this issue very seriously.We now monitor failed appointments on a daily basis.
Patients who miss appointments will be contacted by the Reception Manager either by letter or telephone. Ultimately those patients who repeatedly fail to attend may be removed from our patient list and will need to register elsewhere. Please ensure that you attend your appointment - should you wish to cancel please give us a minimum of 48 hours notice so that the appointment can be allocated to another patient.
FAILED APPOINTMENTS IN APRIL 2019 -
LEPTON SURGERY 73 (17 hours of surgery time)
KIRKHEATON SURGERY 46 (11 hours of surgery time)
H M Armed Forces - Veterans
If you are one of our patients and have served or are serving in HM Armed Forces we would be most grateful if you could make one of our reception team aware. Many thanks.
The next closure for staff training is on Tuesday May 21st 2019. Both surgeries will close at 1pm. If you feel you require urgent treatment when we are closed please call 111 or 999 in case of an acute medical emergency.
For future dates please see Training Days in the right hand column.
Will all patients please bear in mind that the MINIMUM time from handing in your prescription request to being able to collect it is 2 WORKING DAYS. Only in very exceptional circumstances will exceptions be made and we would ask all patients to monitor their available medication and submit their requests in good time.
When making an appointment a disabled patient should notify reception of their requirements so that the doctor and nurses are aware of the position. Hearing loops are also available.
Named Accountable GP for all Patients
20th March 2016
All patients who are registered at our practice have now been allocated and informed of their named GP. If you are registered at this practice and are unsure who your named GP is please contact us. Patients are free to see any GP within the practice regardless of who their named GP is.
PROPOSED CHANGES TO HOSPITAL AND COMMUNITY SERVICES
The public consultation regarding these proposed changes has now ended. Evaluation and analysis of this consultation is taking place.More details about what happens next are available on the Right Care, Right Time, Right Place website www.rightcaretimeplace.co.uk.
Calling all Carers
Please look at our Carers Direct page link on the right hand side
Are you a Carer of a Relative, friend, Neighbour?
If so please let the surgery know, they will ask you to complete a short questionnaire, Did you know you are entitled to a Health Check with the Practice Nurse, also you are entitled to a flu injection.
We always try to provide the best service possible but there may be times when you feel that this has not happened.
If you wish to raise a complaint you can ring and speak to the Practice Manager, Jacqui Yates or the Reception Manager, John Carter on 01484 606161.
Most problems can be sorted out quickly and easily in this way but if we are not able to resolve the issue and you wish to make a formal complaint you should do so, in writing, at the earliest possible opportunity. Please address your complaint to the Practice Manager.
Please note - a "Complaints Information" leaflet and a "Complaints Procedure" leaflet outlining how your complaint will be dealt with are available from Reception at both surgeries.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer, by asking at our reception or by completing online on the HMRC website.
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
Your employer can ask you to confirm that you've been ill. You can do this by filling in a form yourself when you return to work. This is called self-certification.
If you're sick and off work for more than seven days, your employer will probably ask for proof of your illness. Most employers ask for a fit note from your GP.
However, this will also depend on your employer's company policy on sick leave (or sickness absence). This policy should tell you how many days you can be off sick before you need to provide proof of illness or a fit note.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work - ’Fit Note'
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
Friends & Family Test
GP surgeries are now required to participate in the NHS Friends & Family Test. This is a very short question survey. We really value your comments so next time you visit the Surgery, please ask for a form at reception. Alternatively if you wish to participate online, please follow the link 'Have your say' on the right
From 1st Sptember 2015 all babies will receive a MenB Injection at 2, 4 &12 months of age. this is to protect against MenB disease which is a major cause of meningitis and septicaemia in infants and youg children
If you were aged 70,71,72,78 or 79 on 1st September 2015, you are eligible for a free shingles vaccination. Please book an appointment at reception. This is a national programme and age restrictions are determined by the NHS.
If you think you need minor surgery such as removal of skin tags,moles or cysts, please make a prior appointment with Dr Mani to discuss options.
Online Prescription requests
We are now able to offer patients the ability to order repeat prescriptions online. In order to do this you must first complete a registration form and hand in to reception so that we can provide you with a password. Please see the appointments or prescriptions tab on the left for further details. Under no circumstances must patients email the PPG group with their request as this contravenes your data protection.
Is your child suffering from diarrhoea & vomiting?
Please see the link for advice on how to manage this D&V advice leaflet
Your Good Health
Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check out how we can cover both bases with our clinics and services.
Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured
My Health Tools
My Health Tools, a new online tool to help people manage their long term conditions launched in Kirklees on Monday 28 September. My Health Tools supports people living in Kirklees to manage the impact of their long term health condition through practical information, tools and skills. To find out more, go to www.myhealthtools.uk.
|Lepton Surgery||Kirkheaton Surgery|
(Site updated 20/05/2019)